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AL FAJR JOHOR CAR RENTAL
58A Suite 1 Jalan Layang 16 Johor 81200 Malaysia
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TERMS & CONDITIONS

 

TERMS AND CONDITIONS:

1) Rates specified are for a minimum of 24 hours borrower. Additional hours will be calculated, per hour up to a maximum of 5 

    hours only.

2)    If the BORROWER or GUARANTOR breaches the terms and conditions, action will be taken to blacklist (CTOS) BOTH PARTIES and billed 10% outstanding payments each month.

 

PAYMENT:

3)    The borrower shall pay the owner for the borrow of the vehicle the sum of sums specified in the Borrow Document upon vehicle collection and authorizes the owner to charge all amounts payable to the owner.

4)    No refunds, either in part or in full, will be made for unused borrow. For cancellation of booking at any time by borrower, booking fees paid shall be forfeited.

 

RATES INCLUDE:

5)    5000 kilometres per month for service and maintenance (for borrower who borrow during one month and above).

6)    The chargeable rates include full indemnity for accidental damage to third party property and bodily injuries. However, in line with the commercial insurance practice, the customer is always responsible for an amount equivalent to the excess clause not exceeding for Group A (RM2 500), Group B (RM5 000) and Group C (RM10 000).

7)    We offer the customer the option to waive the financial responsibility resulting from damage vehicle while it under rental agreement. This can be done by accepting the Collision Damage Waiver (CDW) at the time of taking / delivery of the vehicle on payment of 10% from borrower rates. However the customer is liable for a Non-Waiver able Damage Excess for Group A (RM1 500), Group B (RM2 500) and Group C (RM5 000).

8)    In addition to the rent charges, the customer is required to have a cash security deposit and an equivalent as a guarantee of proper usage of the vehicle for the entire duration of the contract, sum which will be reimbursed if no damage or summons is notified after 14 working days after return the vehicle.

GROUP A

GROUP B

GROUP C

VIVA, AXIA

MYVI, SAGA, ALMEERA, PERSONA, PREVE, ALZA, IRIZ

EXORA, INNOVA, HIACE, PLACER, CAMRY, STAREX, VELLFIRE, ALPHARD, MERCEDEZ, BMW

RATES EXCLUDE:

9)    Damage caused by negligence, such as punctures and burst tires, fuel errors, lack of battery charge due to forgetting to turn off electrical appliances, loss or damage to the vehicle accessories.

10)     The customer is reminded that underbody and overhead damage is at their own risk at all time. All insurance is void if vehicles are driven on unsealed and unmade roads or surfaces.

11)     Rates do not include petrol, toll fees (cash, Smart Tag or Touch 'n Go), Singapore permit, parking charges, traffic fines, airport charges, fuel & other optional charges.

 

DRIVER REGULATION:

12)     Borrower must be between the age of 17 and 65 years old.

13)     Borrower must possess a valid local driving license or an international driving permit with qualified driving experience of at least 1 year. Additional RM50 will be charged for a second driver.

 

REQUIRED DOCUMENTS:

14)     Photocopy of driver NRIC / Passport and License, Photocopy of NRIC / Passport of guarantor, Utility Bills and Business Card (if any).

 

PARKING FEES AND TRAFFIC FINES:

15)     Borrower is responsible for all parking fees and traffic fines incurred during the borrower period.

16)     Borrower will be charged an additional of RM50 for every summons paid by AL FAJR JOHOR CAR RENTAL.

 

EXTENSION OF BORROWING:

17)     AL FAJR JOHOR CAR RENTAL may agree to extend the borrowing period as long as you do inform us 2 days before the end of borrowing day. If you are failed to do so we reserve the right to terminate the borrowing agreement and we have the right to charge you base on daily rate (24 hours) until we get our vehicle back.

 

BOOKING CANCELLATIONS:

18)     Booking deposit of RM300.00 is non-refundable and if cancellation is made before 24 hours from the date of borrower.

 

DRIVING RESTRICTION:

19)     All Malaysia vehicles are strictly prohibited from being driven into Thailand.

 

VEHICLE CONDITION:

20)     Upon returning, the car has to be in the same condition as when it was delivered. Failing which, the borrower will be liable for the cost of restoring the vehicle to its original condition.

 

PROHIBITION OF GOODS:

21)     All prohibited goods (such as pirated VCDs, drugs, alcohol, etc.) and goods with an unpleasant odour are also strictly prohibited from being carried in the vehicle (eg. durian, salted fish, etc.). Borrower will be responsible to pay all costs of removing odours, including air-conditioning service and loss of borrower days for the company.

 

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